Member Service Representative-Teller

North Star Community Credit Union; Velva (ND); On-site; USD 20,536 - 29,249; Part time

Job summary

North Star Community Credit Union in Velva, North Dakota, is looking for a Part-Time Member Services Representative to enhance member experiences. You will provide exceptional customer service through various channels while helping members with financial transactions and account inquiries.

The ideal candidate will possess strong communication skills and experience in customer service, along with a High School Diploma or GED. Join us in making a positive impact in our community!

Qualifications

• Customer service, cash handling, retail, or financial experience preferred.
• High School Diploma or GED required.
• Strong customer service and communication skills.
• Attention to detail and accuracy.
• Professionalism and confidentiality.
• Comfortable using computers and financial systems.
• Ability to work collaboratively in a team-focused environment.

Responsibilities

• Welcome members and provide exceptional service in person, by phone, and electronically.
• Process deposits, withdrawals, loan payments, and other financial transactions accurately and efficiently.
• Assist members with account questions and credit union services.
• Support members with online banking and account access needs.
• Balance your cash drawer and daily transactions while researching discrepancies.
• Identify opportunities to recommend products and services that may benefit members.
• Maintain accurate records while following all credit union policies and procedures.
• Support branch operations through administrative tasks such as answering phones, scanning, filing, and data entry.

Job description

Member Service Representative-Teller

North Star Community Credit Union Velva, North Dakota, United States Customer Service

About this position

Member Services Representative (Part-Time)

Location: Velva

Organization: North Star Community Credit Union

Join a Team That Puts Members First

At North Star Community Credit Union, our Member Services Representatives play an important role in creating a positive member experience. In this part-time position, you will provide friendly, accurate, and professional service while assisting members with everyday financial transactions and account needs.

If you enjoy helping people, building relationships, and making a difference within your community, we would love to meet you.

What You’ll Do

As a Part-Time Member Services Representative, you will:

• Welcome members and provide exceptional service in person, by phone, and electronically
• Process deposits, withdrawals, loan payments, and other financial transactions accurately and efficiently
• Assist members with account questions and credit union services
• Support members with online banking and account access needs
• Balance your cash drawer and daily transactions while researching discrepancies
• Identify opportunities to recommend products and services that may benefit members
• Maintain accurate records while following all credit union policies and procedures
• Support branch operations through administrative tasks such as answering phones, scanning, filing, and data entry

What We’re Looking For

Experience

• Customer service, cash handling, retail, or financial experience preferred

Education

• High School Diploma or GED required

Skills

• Strong customer service and communication skills
• Attention to detail and accuracy
• Professionalism and confidentiality
• Comfortable using computers and financial systems
• Ability to work collaboratively in a team-focused environment

What Success Looks Like

• Delivering service aligned with The North Star Way
• Creating positive and professional member experiences
• Accurately processing transactions and balancing daily work
• Supporting branch operations with reliability and teamwork
• Building trusted relationships with members and coworkers

Why Join Us?

At North Star Community Credit Union, we are committed to supporting our members, employees, and communities. Our employees make a meaningful impact every day by helping members manage their finances with confidence while strengthening the communities we serve.

Salary Information

$0 - $18.07 Hourly Wage