Remote Teller & Member Solutions Specialist

PenAir Credit Union; Pensacola (FL); Remote; USD 23,000 - 26,000; Full time

Benefits offered by this job

Up to $15K continuing education

Student Loan Paydown

Adoption Assistance Reimbursement

Wellness Programs

Gym membership reimbursement

Financial Wellness Resources

Purchase assistance with computers and

Job summary

PenAir Credit Union is seeking a Live Teller in Pensacola, FL. This full-time position starts with on-site work and transitions to a remote role after training, with hours Mon–Fri 9:30 AM–6:30 PM and rotating Saturdays.

Responsibilities include handling member transactions, providing product guidance, and referring members to partners for financial solutions. Qualified candidates typically have 1–3 years of similar experience and a high school diploma or equivalent.

Qualifications

• Experience: A minimum of one year up to three years of similar or related experience, including preparatory experience.
• Education/Certifications/Licenses: A high school degree or equivalent
• Interpersonal Skills: A significant level of trust, credibility and diplomacy is required with customers, colleagues and vendors.
• Other Skills: Ability to manage multiple priorities, use multiple applications on a computer, willingness to learn, strong member focus and attention to detail.

Responsibilities

• Handle member transactions such as withdrawals, deposits, payments and other requests while educating and guiding members on products.
• Uncover member needs and refer to internal partners for investments, mortgage, or lending services.
• Perform department functions such as document processing, balancing, and troubleshooting equipment.

Skills

Customer service

Sales

Communication

Multitasking

Problem solving

Education

High school diploma or equivalent

Job description

PenAir Credit Union is seeking a Live Teller in Pensacola, FL. This full-time position starts with on-site work and transitions to a remote role after training, with hours Mon–Fri 9:30 AM–6:30 PM and rotating Saturdays.

Responsibilities include handling member transactions, providing product guidance, and referring members to partners for financial solutions. Qualified candidates typically have 1–3 years of similar experience and a high school diploma or equivalent.