Member Services Pro: Launch Your Banking Career

St. Mary's Credit Union; Marlborough (MA); On-site; USD 26,000 - 33,000; Full time

Job summary

St. Mary's Credit Union in Marlborough, MA is seeking a friendly Member Service Representative to join our West Main Street branch. This full-time role focuses on delivering exceptional member service, handling teller tasks, and cross-selling financial products in line with policy.

No banking experience required; training provided and opportunities for growth offered. As the first point of contact, you will assist members with transactions, open accounts, and provide accurate information while

Qualifications

• High School diploma or equivalent required.
• One year teller or customer service experience preferred.
• Strong communication and math skills for handling transactions.
• Notary Public certification or willingness to obtain.

Responsibilities

• Greet and assist members with transactions and inquiries.
• Open new accounts and maintain existing accounts in accordance with policies.
• Promote and cross-sell banking products and services.
• Maintain accuracy, security, and compliance in all interactions.

Skills

Customer service

Cash handling

Communication

Notary Public

Education

High School diploma or equivalent

Notary Public certification

Tools

Microsoft Office

Outlook

Excel

Job description

St. Mary's Credit Union in Marlborough, MA is seeking a friendly Member Service Representative to join our West Main Street branch. This full-time role focuses on delivering exceptional member service, handling teller tasks, and cross-selling financial products in line with policy.

No banking experience required; training provided and opportunities for growth offered. As the first point of contact, you will assist members with transactions, open accounts, and provide accurate information while