Member Services Pro: Frontline Care & Transport (Hybrid)

Central California Alliance for Health; California (MO); Hybrid; USD 34,784 - 37,539; Full time

Benefits offered by this job

Paid Time Off

Flexible working arrangements

Job summary

Central California Alliance for Health is hiring for a temporary customer service position located in Merced County, CA. Responsibilities include assisting members by phone and coordinating non-medical transportation benefits.

The role offers a hybrid work model after an initial in-person training period. Interested candidates should have strong customer service skills and at least 2 years of experience in a related field. Pay ranges from $25.25 to $27.25 based on location.

Qualifications

• Knowledge of customer service principles and practices.
• Experience with Windows-based PC systems and Microsoft Office.
• Strong organizational skills and attention to detail.

Responsibilities

• Act as the frontline customer service representative.
• Facilitate non-medical transportation benefits for members.
• Provide assistance primarily by phone.

Skills

Customer service principles

Windows-based PC systems

Microsoft Word

Microsoft Excel

Organizational skills

Education

High school diploma or equivalent

Job description

Central California Alliance for Health is hiring for a temporary customer service position located in Merced County, CA. Responsibilities include assisting members by phone and coordinating non-medical transportation benefits.

The role offers a hybrid work model after an initial in-person training period. Interested candidates should have strong customer service skills and at least 2 years of experience in a related field. Pay ranges from $25.25 to $27.25 based on location.