Member Services & Insurance Specialist

AAATX AAA Texas LLC; Indiana (PA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health coverage for medical, dental, &

401(K) with company match

Pension

Tuition assistance

Floating holidays & PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises is seeking a Member Associate to deliver front-line service to members and insureds, support insurance products and membership sales, and handle billing and policy changes. You will collaborate with staff to maintain positive member relationships and resolve inquiries efficiently.

The role emphasizes strong customer service, accurate data handling, and knowledge of insurance products, with bilingual candidates encouraged to apply.

Qualifications

• High School GED required.
• 1-3 years customer service experience preferred.
• Moderate proficiency in data entry and MS Word/Excel preferred.
• Property and Casualty Insurance License required (state-issued).
• Bilingual candidates encouraged to apply.

Responsibilities

• Provide professional customer service to members and insureds.
• Sell memberships and assist in selling insurance to prospective insureds.
• Process changes to existing policies and memberships; handle billing information.
• Resolve member issues with discretion and escalate when needed.

Skills

Customer service

Data entry

Microsoft Word

Microsoft Excel

Insurance license

Education

High School GED

Job description

Auto Club Enterprises is seeking a Member Associate to deliver front-line service to members and insureds, support insurance products and membership sales, and handle billing and policy changes. You will collaborate with staff to maintain positive member relationships and resolve inquiries efficiently.

The role emphasizes strong customer service, accurate data handling, and knowledge of insurance products, with bilingual candidates encouraged to apply.