Member Services & Frontline Specialist

Walmart; Lyons Township (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Paid time off

Job summary

Sam's Club Hodgkins is hiring for front-end associates to provide member service, operate checkout areas, and assist with product recommendations. The role involves handling payments, returns, and exchanges while upholding safety and security procedures.

Shifts may vary and the position pays $18.00–$26.00 per hour. The job emphasizes customer care, teamwork, and adherence to company policies in a fast-paced retail environment.

Qualifications

• Retail experience including operating front end equipment (cash register) and handling mobile retail apps.
• Ability to follow policies for returns, payments, and exchanges.
• Attention to safety, security, and loss prevention protocols.

Responsibilities

• Provide member service and resolve issues at the front end.
• Maintain checkout area and process purchases, returns, and exchanges per policy.
• Guide members on self-service options and product information.

Skills

Retail experience

Job description

Sam's Club Hodgkins is hiring for front-end associates to provide member service, operate checkout areas, and assist with product recommendations. The role involves handling payments, returns, and exchanges while upholding safety and security procedures.

Shifts may vary and the position pays $18.00–$26.00 per hour. The job emphasizes customer care, teamwork, and adherence to company policies in a fast-paced retail environment.