Member Services Representative

North Mississippi Health Services; Iuka (MS); On-site; USD 26,000 - 36,000; Full time

Job summary

North Mississippi Health Services in Mississippi is seeking a Customer Service representative to support members and guests with a friendly, professional approach. The role focuses on front desk operations, member enrollment, and program information through telephone and in-person interactions.

You will collaborate with Marketing and Office Operations teams to provide accurate program details for individual and corporate memberships while maintaining a welcoming environment for the community.

Qualifications

• Customer service excellence and professional communications.
• Front desk operations and coordination duties.
• Ability to assist with member enrollment and program information.

Responsibilities

• Ensures excellent customer services.
• Fulfills responsibilities in a caring manner with members, community members, staffs, and guests
• Performs front desk operations and child care attendant as requested.
• Answers and responds to incoming telephone calls and inquiries.
• Performs all related new member responsibilities.
• Performs point of sale and pro shop operation.
• Schedules new member enrollment appointments
• Provide information on all special programs for individual and corporate memberships.
• Accountable for providing information on individual and corporate memberships.

Skills

Customer Service

Front Desk Operations

Office Coordination

Job description

Posting Description We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

Customer Service

• Ensures excellent customer services
• Fulfills responsibilities in a caring manner with members, community members, staffs, and guests

Office Operations:

• Performs front desk operations and child care attendant as requested.
• Answers and responds to incoming telephone calls and inquiries.
• Performs all related new member responsibilities.
• Performs point of sale and pro shop operation.
• Schedules new member enrollment appointments

Marketing

• Responsible for providing information on all special programs for
• individual and corporate memberships.
• Accountable for providing information on individual and corporate memberships.