Member Services & Front Desk Concierge

Planet Fitness - PF Baseline Fitness; Colorado Springs (CO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

A leading fitness club in Colorado Springs is seeking a Customer Service Representative to ensure a positive experience for members and guests. This role involves greeting potential members, handling front desk tasks, and resolving customer inquiries. Applicants should demonstrate strong customer service skills and a solid work ethic. The position offers a range of benefits, including health insurance and a complimentary membership. Join a dynamic team dedicated to fitness and community well-being.

Qualifications

• Honesty and good work ethic required.
• Ability to communicate effectively with customers and staff.
• Must be able to lift up to 50 lbs occasionally.

Responsibilities

• Provide exceptional customer service to members and guests.
• Handle phone calls and front desk tasks.
• Assist with member check-ins and account updates.
• Maintain cleanliness of the club.
• Facilitate and resolve member services inquiries.

Skills

Strong customer service skills

Basic computer proficiency

Job description

A leading fitness club in Colorado Springs is seeking a Customer Service Representative to ensure a positive experience for members and guests. This role involves greeting potential members, handling front desk tasks, and resolving customer inquiries. Applicants should demonstrate strong customer service skills and a solid work ethic. The position offers a range of benefits, including health insurance and a complimentary membership. Join a dynamic team dedicated to fitness and community well-being.