Member Services Concierge (Resort Club)

Shea Properties; Colorado Springs (CO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

Paid Time Off (PTO)

401(k) plan after 30 days of service

Job summary

A leading property management company in Colorado Springs is seeking a Member Services Attendant to oversee resident and guest interactions at the front desk. This role emphasizes excellent customer service and communication skills. Ideal candidates should have prior experience in hospitality or customer service, be proficient in Microsoft Office, and have a strong ability to manage time efficiently. A flexible schedule is necessary to accommodate evenings and weekends.

Qualifications

• One to three years of customer service or hospitality experience preferred.
• Ability to communicate positively and effectively with others.
• Experience in a Homeowner Association environment preferred.

Responsibilities

• Greet and welcome members and guests in a friendly manner.
• Provide guests with information regarding the Club and local events.
• Monitor fitness rules to ensure compliance.

Skills

Customer service orientation

Time management

Team-building

Verbal communication

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

A leading property management company in Colorado Springs is seeking a Member Services Attendant to oversee resident and guest interactions at the front desk. This role emphasizes excellent customer service and communication skills. Ideal candidates should have prior experience in hospitality or customer service, be proficient in Microsoft Office, and have a strong ability to manage time efficiently. A flexible schedule is necessary to accommodate evenings and weekends.