Member Services & Financial Solutions Specialist

Kinecta Federal Credit Union; Lakewood (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Kinecta Federal Credit Union in Lakewood, CA seeks a Lakewood Full-Time Administrative role to handle member conversations, teller transactions, and sales production with a focus on service quality. You will engage with members, explain products and services, and support the Select Employer Groups development to grow the business.

This role requires retail sales experience, strong communication skills, and the ability to handle multiple tasks accurately.

Qualifications

• Knowledge of Kinecta products and services to inform and assist members.
• Familiarity with sales training programs and applying them to member needs.
• Strong written and verbal communication skills.
• Basic data entry and general office tasks.
• Ability to analyze member needs and explain product benefits.

Responsibilities

• Perform standard teller transactions accurately and efficiently.
• Conduct member conversations to sell products and services.
• Support Select Employer Groups development and business expansion.
• Provide timely, courteous information on products and services.

Skills

Communication skills

Sales ability

Customer service

Data entry

Problem solving

Interpersonal skills

Education

Kinecta Certification Level I

Kinecta Certification Level II

Job description

Kinecta Federal Credit Union in Lakewood, CA seeks a Lakewood Full-Time Administrative role to handle member conversations, teller transactions, and sales production with a focus on service quality. You will engage with members, explain products and services, and support the Select Employer Groups development to grow the business.

This role requires retail sales experience, strong communication skills, and the ability to handle multiple tasks accurately.