Member Services Coordinator

Boys & Girls Clubs of Greater Cincinnati Inc; Houston (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Boys & Girls Clubs of Greater Houston, Inc. in Houston seeks an organized administrative assistant to support the Club Director and staff. You will maintain the membership database, prepare reports, handle member inquiries, and help manage day-to-day operations with a focus on customer service.

Proactive communication, attention to detail, and proficiency with Microsoft Office and a club database are essential; bilingual English/Spanish is a plus in some locations.

Qualifications

• High School Diploma or equivalent.
• Two years’ related experience working with youth/family oriented agencies is preferred.
• Demonstrated ability and interest in working with youth; strong interpersonal skills.

Responsibilities

• Acknowledge every member, parent and visitor upon entering and leaving the building.
• Maintain membership database and provide reports as needed.
• Direct and supervise the flow of members in the facility and issue cards as required.
• Collect and log membership dues and other monies; report to Club Director.
• Maintain accurate records and assist with special events as needed.

Skills

Clerical skills

Customer service

Microsoft Office

Data entry

Communication skills

Bilingual (English/Spanish)

Education

High School Diploma

Tools

Comet database

MS Excel

Job description

Boys & Girls Clubs of Greater Houston, Inc. in Houston seeks an organized administrative assistant to support the Club Director and staff. You will maintain the membership database, prepare reports, handle member inquiries, and help manage day-to-day operations with a focus on customer service.

Proactive communication, attention to detail, and proficiency with Microsoft Office and a club database are essential; bilingual English/Spanish is a plus in some locations.