Member Services Closer & Experience Specialist

Planet Fitness - Gainesville, FL; Gainesville (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Wellness resources

Training & development

Job summary

A leading fitness franchise in Gainesville, FL is seeking a Member Services Representative - Closer. The role focuses on delivering outstanding customer service, managing member accounts, and ensuring a clean and safe club environment. Candidates should have a positive attitude, strong listening skills, and a high school diploma. The position offers employee discounts, flexible scheduling, and opportunities for advancement in a supportive team environment.

Qualifications

• Must be 18 years of age or older.
• Ability to empathize and problem solve effectively.
• Demonstrate a positive attitude with professionalism.

Responsibilities

• Provide exceptional customer service excellence.
• Greet members, prospects, and guests.
• Manage member accounts including enrollments and cancellations.

Skills

Exceptional customer service skills

Strong listening ability

Punctual and reliable

Team player

Education

High School diploma/GED equivalent

Job description

A leading fitness franchise in Gainesville, FL is seeking a Member Services Representative - Closer. The role focuses on delivering outstanding customer service, managing member accounts, and ensuring a clean and safe club environment. Candidates should have a positive attitude, strong listening skills, and a high school diploma. The position offers employee discounts, flexible scheduling, and opportunities for advancement in a supportive team environment.