Overnight Front Desk & Member Care Specialist

Planet Fitness - United FP Management, LLC; Ocala (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading fitness center in Ocala, Florida is seeking an Overnight Closer (Member Services Representative) to enhance member experience through exceptional service. This role involves greeting and assisting members, managing front desk tasks, and accurately closing the financial day. Ideal candidates are customer-focused, reliable, and possess a passion for fitness. Join a rapidly growing team dedicated to creating a Judgement Free Zone for all members.

Qualifications

• Must be 18 years of age or older.
• Exceptional customer service skills; able to interact positively with members and co-workers.
• Punctuality and reliability is a must.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Handle front desk activities including checking members in.
• Facilitate member account updates and respond to inquiries.

Skills

Customer service background

Basic computer proficiency

Upbeat and positive attitude

Strong listening skills

Problem solving

Job description

A leading fitness center in Ocala, Florida is seeking an Overnight Closer (Member Services Representative) to enhance member experience through exceptional service. This role involves greeting and assisting members, managing front desk tasks, and accurately closing the financial day. Ideal candidates are customer-focused, reliable, and possess a passion for fitness. Join a rapidly growing team dedicated to creating a Judgement Free Zone for all members.