Member Services & Banking Specialist

Security Credit Union; Warren (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

Security Credit Union in Warren, MI is seeking a versatile teller and member services associate to deliver quality service in-person and by phone. You will perform all teller duties, open/close accounts, process deposits and transfers, and promote credit union products.

You will balance cash, prepare Excel reports, and support other staff. Strong customer service, cash handling, and cross-selling skills are essential; prior experience with credit union processes is a plus.

Qualifications

• Education: A high school diploma or equivalent.
• Experience: Previous cash handling and customer service desired.
• Licenses/Certifications: Must attain all required licenses and/or certifications to perform duties of position.

Responsibilities

• Promote credit union products/services and complete referrals.
• Balance daily and handle teller cash and related duties.
• Maintain online systems and generate Excel reports.

Skills

Cash handling

Customer service

Cross-selling

Sales skills

Telephone etiquette

Attention to detail

Keyboard skills

Teamwork

Education

High school diploma or equivalent

Tools

Excel

CRM software

Job description

Security Credit Union in Warren, MI is seeking a versatile teller and member services associate to deliver quality service in-person and by phone. You will perform all teller duties, open/close accounts, process deposits and transfers, and promote credit union products.

You will balance cash, prepare Excel reports, and support other staff. Strong customer service, cash handling, and cross-selling skills are essential; prior experience with credit union processes is a plus.