Member Services Associate: Energetic Growth & Perks

United FP; Louisiana; On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

PF Black Card membership

Opportunities for growth

Job summary

United FP Management, operating Planet Fitness clubs, is seeking a high-energy Member Services Representative to deliver exceptional service in a welcoming, judgment-free environment. You will help members meet their fitness goals, enroll new members, and introduce PF Black Card benefits, all while maintaining a clean and friendly club atmosphere.

You will greet members, assist with tours, enrollment, and desk duties, and support the team across varying shifts, including weekends and holidays.

Qualifications

• Birthdate confirming you are a minimum of 18 years of age.
• Passion for helping others.
• Ability to perform physical tasks including lifting up to 50 lbs.
• On-time dependability.
• High School diploma or GED

Responsibilities

• Provide an unprecedented member experience and encourage members to achieve fitness goals.
• Create a welcoming, clean, judgment-free environment and treat members like family.
• Assist with member enrollment and welcome desk check-ins/check-outs.
• Promote PF Black Card amenities and guided tours of club facilities.
• Engage and motivate members to participate in classes and programs.
• Shift hours may include weekends and holidays.
• Support the team and contribute to a positive club culture.

Skills

Customer service

Passion for helping others

Dependability

Communication

Teamwork

Education

High School diploma or GED

Job description

United FP Management, operating Planet Fitness clubs, is seeking a high-energy Member Services Representative to deliver exceptional service in a welcoming, judgment-free environment. You will help members meet their fitness goals, enroll new members, and introduce PF Black Card benefits, all while maintaining a clean and friendly club atmosphere.

You will greet members, assist with tours, enrollment, and desk duties, and support the team across varying shifts, including weekends and holidays.