Member Experience Specialist - Energetic, Growth-Oriented

Planet Fitness; Fort Smith (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

Planet Fitness is seeking a high-energy Member Services Representative to join our team. You will provide an unprecedented member experience at the welcome desk, assist with check-ins, and enroll new members while promoting PF Black Card amenities in a clean, supportive environment.

As part of a dynamic, community-focused gym, you’ll engage with members to help them achieve their fitness goals. The role may require varying shifts, including weekends and holidays, with a focus on delivering

Qualifications

• Must be 18 years or older.
• Strong passion for helping others.
• Ability to stand, walk, bend, and lift up to 50 lbs as needed.
• Reliability and on-time dependability is essential.

Responsibilities

• Welcome desk: greet members and assist with check-in.
• Engage members, enroll new members, and conduct tours.
• Introduce and promote PF Black Card amenities.
• Maintain a clean, welcoming, judgment-free club environment.

Skills

Customer service

High energy

Leadership

Team player

Education

High School diploma or GED

Job description

Planet Fitness is seeking a high-energy Member Services Representative to join our team. You will provide an unprecedented member experience at the welcome desk, assist with check-ins, and enroll new members while promoting PF Black Card amenities in a clean, supportive environment.

As part of a dynamic, community-focused gym, you’ll engage with members to help them achieve their fitness goals. The role may require varying shifts, including weekends and holidays, with a focus on delivering