Member Services Pro: Welcome Members & Drive Fitness

Paycom - ATS; Phoenix (AZ); On-site; USD 32,000 - 52,000; Full time

Job summary

Planet Fitness is seeking a high-energy Member Services Representative to deliver an exceptional, judgment-free member experience. You will greet members, assist with tours, enroll new members, and introduce them to Black Card benefits.

The role emphasizes reliability, teamwork, and a friendly, welcoming atmosphere in a busy fitness club environment. Expect varied shifts, including weekends and holidays, with opportunities for growth within a dynamic, supportive team dedicated to helping people

Responsibilities

• Provide an unprecedented member experience with a high level of energy and positivity.
• Assist with tours and enroll new members into the club and programs.
• Welcome members at the desk, handle greetings and farewells, and support daily club responsibilities.
• Introduce members to Black Card amenities and related benefits.
• Contribute to maintaining a clean, inviting, judgment-free environment.

Job description

Planet Fitness is seeking a high-energy Member Services Representative to deliver an exceptional, judgment-free member experience. You will greet members, assist with tours, enroll new members, and introduce them to Black Card benefits.

The role emphasizes reliability, teamwork, and a friendly, welcoming atmosphere in a busy fitness club environment. Expect varied shifts, including weekends and holidays, with opportunities for growth within a dynamic, supportive team dedicated to helping people