Member Services Associate

YMCA of Greater Richmond; Ashland (VA); On-site; USD 18,000 - 21,000; Part time

Job summary

The Patrick Henry Family YMCA in Ashland, VA is currently seeking part-time, personable Member Services Associates who enjoy a fast-paced environment to provide quality service to members and prospective members. Responsibilities include answering phones, greeting members, processing memberships and registrations.

The role requires excellent customer service, strong computer skills, multitasking ability, a high school diploma or GED, and applicants must be 18 or older.

Qualifications

• Excellent customer service skills.
• Strong computer skills.
• Ability to multitask in a fast-paced environment.
• High school diploma or GED and must be 18 years old or older.

Responsibilities

• Answer phones and greet members and prospective members.
• Process memberships and complete program registrations.

Skills

Customer service

Computer skills

Multitasking

Education

Minimum age 18

High school diploma or GED

Job description

The Patrick Henry Family YMCA is currently seeking part time, personable Member Service Associates who enjoy working in a fast paced environment to provide quality service to members and prospective members! The pay range for this position is $13-$15.

Serious applicants must be able to work nights and weekends.

DUTIES of a Member Services Associate

Member service associates will be required to answer phones, greet members, process memberships and complete program registrations.

QUALIFICATIONS of a Member Services Associate

Member service associates should have excellent customer service skills, strong computer skills, the ability to multi-task in a fast-paced environment, a high school diploma or GED and be 18 years old or older.

Who we are:

The YMCA of Greater Richmond stands committed to creating a work environment comprised of individuals from diverse socio-economic, racial, ethnic, religious, and national origins. We believe in nurturing the potential of all staff and are dedicated to the ongoing professional development of talent. We believe a diverse and inclusive work community is essential to fulfilling our mission of being open to all. The Y is a cause-driven organization focused on strengthening our community. The principles that guide us in our work are our core values of caring, honesty, respect, and responsibility.