Member Services Associate

YMCA of Greater Richmond; Richmond (VA); On-site; USD 18,000 - 21,000; Part time

Job summary

The YMCA of Greater Richmond is seeking part-time, personable Member Services Associates for the Downtown/10th Street Family YMCA to provide quality service to members and prospective members.

Ideal candidates will have weekday availability from 4-9pm and weekends from 11-6pm, and a pay range of $13-$15 per hour. Responsibilities include answering phones, greeting members, processing memberships, and handling transactions.

Qualifications

• Excellent customer service skills.
• Strong computer skills.
• Ability to multi-task in a fast-paced environment.
• High school diploma or GED; 18 years or older.

Responsibilities

• Answering phones and greeting members.
• Processing memberships and taking payments.
• Handling financial transactions and registrations.
• Assist members with inquiries in a fast-paced setting.

Skills

Customer service

Computer skills

Multi-tasking

18+ age

Education

High school diploma or GED

Job description

The Downtown/10th Street Family YMCA is currently seeking part time, personable Member Service Associates who enjoy working in a fast-paced environment to provide quality service to members and prospective members. We are currently looking for candidates that have availability on weekdays 4-9pm and weekends 11-6pm. The pay range for this position is $13-$15 per hour.

DUTIES of a Member Services Associate

Responsibilities include answering phones, greeting members, processing memberships, taking financial transactions and completing program registrations.

QUALIFICATIONS of a Member Services Associate

Applicants should have excellent customer service skills, strong computer skills, the ability to multi-task in a fast-paced environment, a high school diploma or GED and be 18 years old or older.

Who we are:

The YMCA of Greater Richmond stands committed to creating a work environment comprised of individuals from diverse socio-economic, racial, ethnic, religious, and national origins. We believe in nurturing the potential of all staff and are dedicated to the ongoing professional development of talent. We believe a diverse and inclusive work community is essential to fulfilling our mission of being open to all. The Y is a cause‑driven organization focused on strengthening our community. The principles that guide us in our work are our core values of caring, honesty, respect, and responsibility.