Member Service Teller I-III - Grow Customers & Referrals

California Coast Credit Union; El Cajon (CA); On-site; USD 26,000 - 36,000; Full time

Job summary

California Coast Credit Union is hiring for a Full Time Teller role in El Cajon, CA. You will handle member transactions, provide friendly service and identify opportunities to refer financial products.

Expect daily cash handling, branch balancing and adherence to security procedures in a busy service-focused environment. The position emphasizes teamwork, accuracy, and consistent customer engagement, with potential Saturday shifts and a path toward Personal Financial Assistant support, depending

Qualifications

• A high school diploma or equivalent is desired.
• Teller I: Previous sales, member service, and cash handling experience in a financial institution is preferred
• Teller II: 1 year experience in a financial institution as a teller plus proven successful performance in sales, member service and cash handling
• Teller III: 3 years experience in a financial institution as a teller plus proven successful performance in sales, member service and cash handling
• Excellent communication skills; sound judgment and attention to detail.
• Previous experience with Microsoft Windows applications is preferred.
• Occasional Saturday, Sunday and evening shifts may be required to accommodate branch, Business Development and Community Relations functions.
• Ability to operate standard business machines such as computer, printer, fax, copier and telephonic devices.

Responsibilities

• Process member transactions and requests accurately and timely.
• Greet members with a friendly, outgoing and positive demeanor.
• Ensure sales and service goals are met.
• Refer members to appropriate staff for sales opportunities.
• Adhere to cash, key and dual control policies and procedures.
• Adhere to security and robbery procedures.
• Complies with all other policies and procedures.
• Ability to tolerate long periods of standing with occasional walking/sitting.
• Ability to use keyboard, mouse and other peripherals.
• Work is primarily performed within an office setting. Subject to standard background noise found in an office environment.

Skills

Communication skills

Attention to detail

Windows applications

Punctuality

Education

High school diploma

Teller experience levels

Tools

N/A

Job description

California Coast Credit Union is hiring for a Full Time Teller role in El Cajon, CA. You will handle member transactions, provide friendly service and identify opportunities to refer financial products.

Expect daily cash handling, branch balancing and adherence to security procedures in a busy service-focused environment. The position emphasizes teamwork, accuracy, and consistent customer engagement, with potential Saturday shifts and a path toward Personal Financial Assistant support, depending