Member Service Teller: Grow in Banking & Customer Impact

Service Credit Union; Bedford (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health and dental benefits starting at

PTO, long-term disability, and paidhol

401k with company contribution

Paid leave after 12 months

Mental health support via Talkspace

Identity theft protection

Tuition reimbursement

Training and career growth

Job summary

Service Credit Union in Bedford is seeking a Member Service Representative Teller to join our branch team. This role offers hands-on banking experience with growth opportunities and a focus on delivering exceptional member service.

You will process transactions, open accounts, help resolve issues, and promote member solutions. We provide competitive pay, benefits from day one, and a supportive culture that values teamwork and integrity.

Qualifications

• Cash handling experience is preferred.
• Customer service or retail experience is preferred.
• Outstanding customer service skills are essential.
• Excellent verbal and written communication skills are required.
• Good organizational skills with proven ability to multi-task.
• Ability to recognize and resolve member issues promptly, using courtesy and tact.
• A high school diploma or equivalent is required.

Responsibilities

• Process all transactions accurately while maintaining security and good judgment.
• Open and close member accounts.
• Provide outstanding service, resolve issues, and pursue needs-based solutions.
• Contribute to a positive member experience with confidence and enthusiasm.
• Build and retain member relationships through service quality.
• Regular and reliable attendance is essential; perform other duties as assigned.

Skills

Cash handling

Customer service

Communication skills

Multi-tasking

Organizational skills

Issue resolution

Education

High school diploma or equivalent

Job description

Service Credit Union in Bedford is seeking a Member Service Representative Teller to join our branch team. This role offers hands-on banking experience with growth opportunities and a focus on delivering exceptional member service.

You will process transactions, open accounts, help resolve issues, and promote member solutions. We provide competitive pay, benefits from day one, and a supportive culture that values teamwork and integrity.