Member Service Teller: Grow Your Financial Career

Rogue Credit Union; Idaho; On-site; USD 27,000 - 34,000; Full time

Job summary

Rogue Credit Union is seeking a Teller/Member Service Representative I at the New Plymouth, ID branch. You will manage daily transactions, help members open accounts, and guide them through loan processes, while maintaining confidentiality and providing excellent service.

The role blends teller tasks with MSR duties, emphasizing accurate cash handling, needs-based product recommendations, and cross-selling in a team-driven environment. Flexibility for a rotating schedule is expected.

Qualifications

• Experience: One year to three years of similar or related experience.
• Education: A high school education or GED.
• Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job, with strong customer-facing interaction.
• Other Skills: Excellent communications, needs-based sales, organizational and time management, attention to detail, teamwork, and computer skills.

Responsibilities

• Assist members with deposits, withdrawals, loan payments, money orders, travelers’ checks, transfers, and related transactions.
• Open new memberships, certificates, IRA accounts, trust accounts, and other maintenance tasks.
• Balance cash drawer and daily transactions; cross-sell Rogue products and services to meet members' needs.
• Interview members to determine needs; open deposits/savings accounts, certificates, and loans.
• Respond promptly to member questions and collaborate with other departments to maintain high service standards.

Skills

Excellent communications skills

Needs based sales and referrals

Organizational and time management

Eye for detail/quality

Team player

Strong computer and 10-key calculator

Education

High school diploma or GED

Tools

10-key calculator

Job description

Rogue Credit Union is seeking a Teller/Member Service Representative I at the New Plymouth, ID branch. You will manage daily transactions, help members open accounts, and guide them through loan processes, while maintaining confidentiality and providing excellent service.

The role blends teller tasks with MSR duties, emphasizing accurate cash handling, needs-based product recommendations, and cross-selling in a team-driven environment. Flexibility for a rotating schedule is expected.