Member Service Teller: Grow Relationships & Serve Communities

Gesa Credit Union; Kent (WA); On-site; USD 24,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life

401(k) Match

Paid Holidays

Tuition Assistance and Student Loan Re

Job summary

Gesa Credit Union in Kent, Washington is seeking a Member Service Associate (MSA) for full-time, hourly employment. You will deliver exceptional member service, perform routine teller transactions, assist with digital banking, and deepen relationships with members.

You will refer products and services, handle cash accurately, and escalate complex issues to senior staff while supporting a team dedicated to community well-being and financial literacy.

Qualifications

• Education: High School Degree or equivalent.
• Experience: at least 1 year in customer service preferred; some cash handling preferred.
• Demonstrate integrity, attendance, and ability to work in a team.

Responsibilities

• Provide exceptional member service and perform routine teller transactions.
• Assist with digital banking enrollment, navigation, resets, and maintenance.
• Refer products and services to deepen member relationships and escalate complex issues.

Skills

Customer service

Communication

Problem solving

Relationship building

Education

High School diploma

Job description

Gesa Credit Union in Kent, Washington is seeking a Member Service Associate (MSA) for full-time, hourly employment. You will deliver exceptional member service, perform routine teller transactions, assist with digital banking, and deepen relationships with members.

You will refer products and services, handle cash accurately, and escalate complex issues to senior staff while supporting a team dedicated to community well-being and financial literacy.