Member Services Teller — Growth, Service & Impact

Members 1st Federal Credit Union; Harrisburg (Dauphin County); On-site; USD 20,000 - 28,000; Full time

Job summary

Members 1st Federal Credit Union seeks a Teller to process member transactions accurately and efficiently, ensuring high satisfaction and precise record keeping. The role supports branch operations and promotes credit union services to members.

Ideal candidates have up to 1 year of retail financial/customer service exposure (or more for higher levels) and a solid understanding of financial services rules. This on-site position offers evening/weekend hours and local travel as needed.

Qualifications

• 0–1 year of progressive retail financial or customer service experience.
• Minimum of 3 years of retail banking or credit union experience including cash handling, customer service, and regulatory compliance.
• Minimum of 2 years of financial experience identifying and promoting products and services to meet member needs.

Responsibilities

• Provide accurate and efficient processing of members' financial transactions to ensure high levels of member satisfaction and accurate record keeping.
• Support general branch office operations and end-of-day procedures while promoting Members 1st services.

Skills

Decision making

Courtesy

Communication

Product knowledge

PC/software familiarity

Education

High school diploma or equivalent

Tools

PC software

Job description

Members 1st Federal Credit Union seeks a Teller to process member transactions accurately and efficiently, ensuring high satisfaction and precise record keeping. The role supports branch operations and promotes credit union services to members.

Ideal candidates have up to 1 year of retail financial/customer service exposure (or more for higher levels) and a solid understanding of financial services rules. This on-site position offers evening/weekend hours and local travel as needed.