Member Service Representative/ Teller - West Bend

Kohler Credit Union; West Bend (WI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid training

Medical insurance

Dental insurance

Vision insurance

401(k) with employer contributions

Paid time off and holidays

Tuition reimbursement

Life insurance

Voluntary benefits

Job summary

Kohler Credit Union in West Bend is hiring a Full-Time Teller/Member Service Representative at the West Bend Meijer Branch. The starting pay is $19.15-$21.40 per hour, with paid training, competitive benefits, and opportunities for career growth.

As a Teller/Member Service Representative, you will process deposits and withdrawals, answer questions, and help Members reach their financial goals while delivering an exceptional banking experience.

Qualifications

• High school diploma or GED required.
• Customer service, retail, hospitality, or cash-handling experience preferred.
• Banking or financial services experience is a plus.
• Ability to accurately handle financial transactions and cash.
• Strong communication and interpersonal skills.

Responsibilities

• Process deposits, withdrawals, loan payments, and other financial transactions accurately.
• Build lasting relationships by providing outstanding member service.
• Identify member needs and recommend products and services that support their financial goals.
• Answer questions and resolve account inquiries with professionalism and care.
• Maintain accurate cash handling and balance your cash drawer.
• Follow security procedures and operational policies.
• Work collaboratively with your team to create an exceptional member experience.

Skills

Strong communication

Interpersonal skills

Basic math

Cash handling

Education

High school diploma or GED

Job description

Grow Your Career in Financial Services!

Kohler Credit Union is hiring a Full-Time Teller/Member Service Representative at our West Bend Meijer Branch! With a starting pay range of $19.15-$21.40 per hour, paid training, competitive benefits, and opportunities for career growth, this is an opportunity to build meaningful relationships with members while growing your career in financial services.

Why You'll Love Working Here

At Kohler Credit Union, we're committed to helping our employees grow both personally and professionally. From day one, you'll receive the training, support, and resources you need to succeed while building a rewarding career. Along with a competitive starting wage, we offer a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) with employer contributions, paid time off and holidays, tuition reimbursement, life insurance, and voluntary benefits.

Most importantly, you'll become part of a supportive, team-oriented culture where your contributions are valued, your professional development is encouraged, and your work makes a meaningful impact on the lives of our members and the communities we serve.

What You'll Do

As a Teller/Member Service Representative, you'll be one of the first people our members interact with and play an important role in delivering an exceptional banking experience. In this role, you'll:

• Process deposits, withdrawals, loan payments, and other financial transactions accurately
• Build lasting relationships by providing outstanding member service
• Identify member needs and recommend products and services that support their financial goals
• Answer questions and resolve account inquiries with professionalism and care
• Maintain accurate cash handling and balance your cash drawer
• Follow security procedures and operational policies
• Work collaboratively with your team to create an exceptional member experience

What We're Looking For

We're looking for someone who enjoys helping others and providing exceptional customer service. The ideal candidate is friendly, dependable, eager to learn, and committed to creating positive experiences for every member. Strong communication skills, attention to detail, and basic computer proficiency are important, along with the ability to perform basic math accurately and confidently handle financial transactions in a fast-paced environment.

If you enjoy building relationships, working as part of a team, and making a difference each day, we'd love to meet you.

Qualifications

• High school diploma or GED required
• Customer service, retail, hospitality, or cash-handling experience is preferred
• Banking or financial services experience is a plus
• Ability to accurately handle financial transactions and cash
• Strong communication and interpersonal skills

Schedule

This is a Monday-Friday position with hours from 10:00 AM - 6:00 PM, along with rotating Saturdays from 10:00 AM - 3:00 PM. Employees enjoy holidays off, providing a consistent schedule and a great work-life balance.

If you're ready to join a team that values people, invests in your professional growth, and gives you the opportunity to make a difference every day, we'd love to hear from you.

Applicants must be legally authorized to work in the United States without current or future visa sponsorship.