Member Service Representative/ Teller

Kohler Credit Union; Sheboygan (WI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer contributions

Paid time off and tuition assistance

Job summary

Kohler Credit Union is hiring a Full-Time Teller/Member Service Representative at our Taylor Drive Branch in Sheboygan, Wisconsin. This role handles deposits, withdrawals, and routine transactions, maintaining accuracy and security while delivering exceptional member service.

No banking experience is required; comprehensive training and support are provided to help you grow your career in financial services and serve the Sheboygan community.

Qualifications

• High school diploma or GED required
• Strong communication and math skills
• Attention to detail and accuracy
• Team-oriented and adaptable
• Ability to learn new systems and handle multiple tasks

Responsibilities

• Process deposits, withdrawals, payments, and transfers accurately
• Balance cash drawers and follow cash handling procedures
• Answer member questions and identify opportunities to recommend products
• Interact with members in person, by phone, and email; participate in training

Skills

Customer service

Communication

Cash handling

Mathematics

Computers

Education

High School Diploma or GED

Tools

Banking software

Cash handling systems

Job description

Looking to build a career in financial services, or member service? Kohler Credit Union is hiring a Full-Time Teller/Member Service Representative at our Taylor Drive Branch in Sheboygan, Wisconsin, offering $19.15-$21.40 per hour.

No previous banking experience is required.

If you enjoy helping people, solving problems, and providing excellent service, we'll provide the training and support you need to succeed. This is an opportunity to develop valuable skills, grow your career, and make a difference in the Sheboygan community.

As a Teller/Member Service Representative, you'll serve as a trusted resource for our members by handling everyday financial transactions, answering questions, and identifying opportunities to recommend products and services based on their needs. You'll work closely with your teammates to provide an exceptional member experience while maintaining accuracy, security, and compliance.

What We Offer

• Kohler Credit Union invests in our employees by providing a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) with employer contributions, life insurance, tuition reimbursement, generous paid time off, professional development opportunities, career advancement opportunities, and a collaborative, supportive work environment.


• We also value work-life balance, with schedules that include no holiday work and only rotating weekend shifts, giving you more time to enjoy your time outside of work.

What You'll Do

In this role, you will provide friendly, personalized service while building strong relationships with members. You'll process deposits, withdrawals, payments, transfers, and other financial transactions accurately, balance cash drawers, and follow established cash handling, security, and compliance procedures. You'll answer member questions, assist with account and financial service needs, and identify opportunities to recommend products and services that align with their goals. You'll communicate with members and coworkers in person, by phone, and through email while participating in ongoing training to expand your knowledge of banking, financial products, and credit union operations.

What We're Looking For

The ideal candidate is dependable, detail-oriented, adaptable, and passionate about helping others. You'll need:

• A High School Diploma or GED


• Strong communication, math, and computer skills


• Excellent attention to detail and accuracy


• A positive, professional, and team-oriented attitude


• The ability to learn new systems and manage multiple priorities


• Previous customer service or cash handling experience is preferred but not required

Build Your Career with Kohler Credit Union

If you're looking to grow your career in Sheboygan, Wisconsin, Kohler Credit Union provides the training, support, and opportunities you need to build a successful future in financial services.

Applicants must be authorized to work in the United States without current or future sponsorship.

Salary: $19.15 - $21.40 per hour