Member Service Representative & Teller – Grow Your Financial Career

First Capital Federal Credit Union; West Manchester Township (York County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

401K

Pension plan

Tuition reimbursement

Job summary

First Capital Federal Credit Union in York County, PA is seeking a full-time Member Service Representative (MSR/Teller) to join our growing team. You will perform transactions, provide account information, and deliver prompt, professional service aligned with our mission and values.

The role requires a high school diploma or GED, cash handling experience, and the ability to cross-sell products to meet sales goals while building strong member relationships.

Qualifications

• The Member Service Representative (Teller) role requires professional, friendly service to members.
• Demonstrated ability to assess member needs and promote credit union products.
• Experience with cash drawers, routine transactions, and basic account maintenance.
• Prior experience in financial institutions, retail cash operations, or customer service is preferred.

Responsibilities

• Perform member transactions and provide account information.
• Offer cross-sell opportunities to meet sales goals and strengthen member relationships.
• Deliver prompt, courteous service aligned with the credit union’s mission and values.

Skills

Customer service

Cash handling

Sales cross-selling

Communication

Education

High school diploma or GED

Job description

First Capital Federal Credit Union in York County, PA is seeking a full-time Member Service Representative (MSR/Teller) to join our growing team. You will perform transactions, provide account information, and deliver prompt, professional service aligned with our mission and values.

The role requires a high school diploma or GED, cash handling experience, and the ability to cross-sell products to meet sales goals while building strong member relationships.