Member Service Representative-Teller

North Star Community Credit Union; Devils Lake (ND); On-site; USD 14,000 - 23,000; Full time

Job summary

North Star Community Credit Union in Devils Lake, ND seeks a Member Service Representative-Teller to greet members, handle transactions, and open accounts. This on-site role emphasizes accuracy, confidentiality, and relationship-building in a team-oriented environment.

You will assist in person, by phone, and online; process deposits and loan payments; promote products that fit members’ needs; and help with online banking. 1–3 years of related experience preferred.

Qualifications

• High School Diploma or GED required.
• 1-3 years of customer service, cash handling, banking, or related experience preferred.
• Strong communication and customer service skills.
• Attention to detail and accuracy.
• Ability to maintain confidentiality and build member relationships.

Responsibilities

• Assist members in person, by phone, and online.
• Process deposits, withdrawals, loan payments, and other transactions.
• Open and maintain accounts.
• Process member loans.
• Help members with online and digital banking services.
• Recommend products and services that fit members’ needs.
• Balance your cash drawer and maintain accurate records.
• Support daily branch operations.

Skills

Customer service

Cash handling

Communication skills

Attention to detail

Confidentiality

Education

High School Diploma or GED

Job description

Member Service Representative-Teller

North Star Community Credit Union Devils Lake, North Dakota, United States

About this position

Member Service Representative

Help Members, Build Relationships, Make a Difference

At North Star Community Credit Union, our Member Service Representatives are the heart of the member experience. If you enjoy helping people, solving problems, and working in a team-focused environment, we'd love to hear from you.

What You’ll Do

• Assist members in person, by phone, and online
• Process deposits, withdrawals, loan payments, and other transactions
• Open and maintain accounts
• Process member loans
• Help members with online and digital banking services
• Recommend products and services that fit members’ needs
• Balance your cash drawer and maintain accurate records
• Support daily branch operations

What We’re Looking For

• High School Diploma or GED
• 1-3 years of customer service, cash handling, banking, or related experience preferred
• Strong communication and customer service skills
• Attention to detail and accuracy
• Ability to maintain confidentiality and build member relationships

Why Join Us?

At North Star Community Credit Union, you’ll be part of a team that genuinely cares about its members, employees, and communities. Every day is an opportunity to make a positive impact while helping people achieve their financial goals.

Salary Information

$0 - $17.21Hourly Wage