Member Service Representative-Part Time

Trumark; Doylestown (Bucks County); Presencial; USD 21.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401(k) with matching

Paid time off

Descripción de la vacante

Trumark Credit Union in Doylestown, PA is seeking a Part-Time Member Service Representative to assist members with daily banking needs, answer questions, and process transactions.

You will join a friendly team at the Doylestown Branch, with flexible hours, training, and opportunities to grow within the organization.

The role emphasizes accuracy, excellent communication, and courteous service to support members' financial goals.

Formación

• High school diploma or GED required; associate degree preferred.
• 1+ years of customer service, retail, or banking experience preferred.
• Strong communication, attention to detail and tech proficiency required.

Responsabilidades

• Provide exceptional customer service and assist members with financial needs.
• Process deposits, withdrawals, and payments accurately and securely.
• Cross-sell products and services to meet members' financial goals.
• Resolve member issues in a timely and professional manner.
• Maintain balanced cash drawers and organized records.

Conocimientos

Strong communication

Attention to detail

Proficiency in technology

Educación

High school diploma or GED

Associate degree in business or related field

Descripción del empleo

Position: Member Service Representative-Part Time

Location: 4381 West Swamp Road

Doylestown, PA

Job Id:1089

# of Openings:1

TRUMARK CREDIT UNION

Job Title: Member Service Representative-Part Time

Department:Doylestown Branch

Location:4381 West swap Road
Employment Type: Part-Time

Join Our Team and Make a Difference!

Looking for a workplace that values your growth, supports your goals, and makes a real impact? At Trumark, we’re not just about banking—we’re about building a better future for our members and our team.

When you join us, you’ll enjoy:

• Flexibility & Balance:We get it—life is busy. We offer flexible schedules and time off so you can thrive at work and in life.
• Opportunities to Grow:From day one, we invest in your career with training, development, and room to advance.
• Benefits That Matter:Health, dental, vision, a 401(k) with matching, and even paid time off—because we care about you.
• A Chance to Give Back:Be part of something bigger by helping our members and communities achieve their goals.

What You’ll Do

As aMember Service Representative, you’ll play a vital role in our members' financial journeys:

• Provide exceptional customer service:Assist members with their financial needs and answer inquiries about products and services.
• Process transactions accurately:Handle deposits, withdrawals, and payments while ensuring compliance with policies and procedures.
• Cross-sell products and services:Educate members on Trumark’s offerings and recommend solutions that meet their financial goals.
• Resolve member issues:Address concerns and find effective resolutions in a timely and professional manner.
• Maintain operational excellence:Ensure cash drawers are balanced, transactions are completed efficiently, and records are kept organized.

What You Bring to the Table

Education:High school diploma or GED required; associate degree in business or a related field preferred.
Experience:1+ years of experience in customer service, retail, or banking preferred.
Skills:Strong communication, attention to detail, and proficiency in technology. A positive attitude and problem‑solving mindset are essential.
Availability:Flexible hours, including evenings and Saturdays, may be required.

What to Expect After You Apply

• Application Review:We’ll carefully review your application to ensure it meets the role's qualifications.
• Phone Screening:If selected, you’ll participate in a brief call to discuss your skills and experience.
• Interview:Shortlisted candidates will be invited for an in-depth interview with our team.
• Final Decision:After interviews, we’ll notify you of the outcome and next steps.

We strive to keep you informed throughout the process and appreciate your time and effort!