Member Service Representative (MSR)

New Orleans Firemen's Federal Credit Union; Metairie (LA); On-site; USD 20,664 - 26,381; Full time

Benefits offered by this job

Excellent benefits

Job summary

A financial institution in Metairie is looking for a Member Service Representative to join their team. The role involves serving as a liaison between members and the Credit Union, providing account information, and handling members' daily needs. Ideal candidates should have strong communication and organizational skills, along with the ability to navigate a changing environment. This position offers excellent benefits, with a salary range of $15-$19.15 per hour.

Qualifications

• High school graduate or equivalent.
• Excellent communication and interpersonal skills.
• Exceptional organizational skills.

Responsibilities

• Serve as a liaison between members and the Credit Union.
• Provide account information and handle members’ needs.
• Open new accounts and perform transaction services.

Skills

Excellent communication and interpersonal skills

Exceptional organizational skills

Ability to adapt to a changing environment

Dependable and reliable

Ability to operate related computer applications

Education

High school graduate or equivalent

Job description

Responsibilities

The New Orleans Firemen's FCU is searching for a Member Service Representative to join our dynamic Metairie team. Our MSRs serve as a liaison between the members and the Credit Union. They perform a variety of services including, but not limited to, providing account information, opening new accounts, and professionally handling members’ daily Credit Union needs. They also provide a variety of transaction services to members and limited transactions to guest members from other credit unions in a courteous, prompt, and accurate manner.

Qualifications

• High school graduate or equivalent
• Excellent communication and interpersonal skills
• Exceptional organizational skills
• Ability to adapt to a changing environment
• Professional appearance, dress and attitude
• Must be dependable and reliable
• Ability to operate related computer applications and business equipment
• Basic understanding of Credit Union operations, and knowledge of teller policies and procedures is a plus

Benefits

Excellent benefits and a tiered salary range of $15-$19.15/hr.

Equal Opportunity Employment

The New Orleans Firemen's Federal Credit Union is an equal opportunity employer. We are dedicated to a policy of nondiscrimination in employment on any basis including race, color, age, sex, religion, disability, or national origin. Consistent with the Americans Disabilities Act, applicants may request accommodations needed to participate in the application process.