Member Service Rep I — Part-Time with Growth

1st Community Credit Union; Sparta (WI); On-site; USD 19,286,000 - 24,797,000; Part time

Benefits offered by this job

Paid Personal & Vacation Time

Casual Dress Code

Recognition & Rewards Program

401(k) Eligibility

Professional Growth & Development

Job summary

1st Community Credit Union is seeking a friendly Member Service Representative I to join our Sparta office. This part-time role (20 hours per week) is ideal for someone who enjoys helping members with routine financial transactions and building relationships with community members.

You will process deposits and withdrawals, handle debit and credit card requests, and support teammates in delivering exceptional member service while maintaining confidentiality and accuracy in all tasks.

Qualifications

• Friendly, approachable demeanor for member interactions.
• Strong verbal and written communication with members and coworkers.
• Attention to detail and accuracy in financial transactions.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Assist members with daily transactions, including deposits, withdrawals, and loan payments.
• Process debit and credit card or change order requests.
• Develop positive relationships with new and existing members.
• Identify member needs and recommend appropriate products and services.
• Adhere to credit union policies and maintain privacy standards.
• Collaborate with team members and maintain open communication across departments.

Skills

Friendly demeanor

Communication skills

Detail-oriented

Confidentiality

Team player

Job description

1st Community Credit Union is seeking a friendly Member Service Representative I to join our Sparta office. This part-time role (20 hours per week) is ideal for someone who enjoys helping members with routine financial transactions and building relationships with community members.

You will process deposits and withdrawals, handle debit and credit card requests, and support teammates in delivering exceptional member service while maintaining confidentiality and accuracy in all tasks.