Member Service Pro – Start Your Financial Freedom

Fairwinds-Credit-Union; Orange City (FL); Vor Ort; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

11 paid holidays

6% 401(k) match

Health Savings Account: $700 annually

Maternity leave program

Medical, dental, vision, disability, &

Life insurance

Zusammenfassung

FAIRWINDS Credit Union is seeking a Member Service Representative at our Orange City branch. You will greet members, handle routine teller transactions with accuracy, and educate customers on digital tools to manage finances more conveniently.

The role emphasizes exceptional service, attention to detail, and teamwork within a values-driven culture. The position offers an opportunity for growth, with a starting wage of $18.00 per hour and potential pay increases in the first year, along with a

Qualifikationen

• Strong desire to serve others and help improve members' financial lives.
• Excellent communication skills and a professional, positive attitude.
• Comfortable handling cash and using technology in a fast-paced setting.

Aufgaben

• Welcome members with a friendly, professional attitude and ensure interactions are personal and positive.
• Perform routine teller transactions accurately and efficiently (deposits, withdrawals, loan payments, check cashing).
• Educate members on FAIRWINDS products, services, and digital tools (mobile/online banking).
• Assist members with account questions and general inquiries, escalating when needed to resolve concerns.
• Maintain balancing standards and operational compliance for all transactions.
• Refer members to appropriate teammates for lending, accounts, or investment solutions.

Kenntnisse

Customer service

Cash handling

Communication

Detail-oriented

Jobbeschreibung

FAIRWINDS Credit Union is seeking a Member Service Representative at our Orange City branch. You will greet members, handle routine teller transactions with accuracy, and educate customers on digital tools to manage finances more conveniently.

The role emphasizes exceptional service, attention to detail, and teamwork within a values-driven culture. The position offers an opportunity for growth, with a starting wage of $18.00 per hour and potential pay increases in the first year, along with a