Member Service & Financial Sales Specialist

Ffcommunity; Kentucky; On-site; USD 28,000 - 30,000; Full time

Job summary

Firefighters Community Credit Union is hiring a Financial Service Representative at our Emerald Branch in Cleveland, OH. This full-time role blends teller duties with platform sales to support members’ financial needs.

You will deliver exceptional service, open new accounts, process transactions, and explain products such as IRAs and certificates while upholding FFCCU’s community-focused ethos and commitment to helping people.

Qualifications

• 2+ years of cash handling, customer service and sales experience.
• High school diploma or GED required.
• Ability to explain financial products clearly to members.

Responsibilities

• Provide an exceptional in-branch experience handling member needs from sales to service.
• Perform teller transactions, open new accounts, take loan applications and closings.
• Recommend appropriate financial products and services to members.
• Provide expertise on credit union services such as IRAs and online banking.

Skills

Cash handling

Customer service

Sales

Cross-selling

Education

High school diploma or GED

Job description

Firefighters Community Credit Union is hiring a Financial Service Representative at our Emerald Branch in Cleveland, OH. This full-time role blends teller duties with platform sales to support members’ financial needs.

You will deliver exceptional service, open new accounts, process transactions, and explain products such as IRAs and certificates while upholding FFCCU’s community-focused ethos and commitment to helping people.