Full-time - Credit Union - Teller /FSR

Firelands Federal Credit Union; Union, Northern (OH, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Voluntary life insurance

Critical illness insurance

Paid time off

Paid holidays & birthday

Bereavement pay

401(k) retirement plan

Tuition reimbursement

Clothing allowance

Credit union membership

Job summary

Firelands Federal Credit Union in Ohio is hiring a full-time Teller - Financial Service Representative to assist members with daily transactions and answer questions with a friendly, personalized approach.

The role includes opening/closing accounts, cross-selling services, and building lasting member relationships in a community-focused environment.

Qualifications

• Experience delivering friendly member service and handling routine financial transactions.
• Ability to explain products and services clearly and build trust.
• Willingness to learn and grow within a community-focused team.

Responsibilities

• Receives members in person and by telephone, provides general Credit Union information, and assists with financial transactions.
• Cross-sells Credit Union services and summarizes daily activity at close of business.
• Opens and closes savings and checking accounts and certificates; builds member relationships by uncovering needs.

Skills

Customer service

Cash handling

Communication

Sales orientation

Education

High school diploma

Tools

POS system

Job description

Why Firelands FCU?

We’re not your typical financial institution. As a not-for-profit, member-owned credit union, everything we do is about people helping people. That means:

• Lower fees & better rates for our members
• A welcoming, supportive team culture
• Real impact in the communities we serve

What You’ll Do:

• Help members with everyday financial transactions
• Answer questions and provide friendly, personalized service
• Open accounts and guide members toward smart financial solutions
• Build meaningful relationships (yes, people still matter here!)

Who We’re Looking For:

Someone who:

• Loves helping others and making a difference
• Enjoys a fun, team-oriented environment
• Is curious, proactive, and ready to grow
• Wants more than just a "job" - you want purpose

If you’re ready to be part of something bigger than banking, we’d love to meet you.

Firelands Federal Credit Union is hiring a full-time Teller - Financial Service Representative, with flexible hours, to join our growing team in the New London Ohio area.

What We Offer:

Firelands Federal Credit Union is always in search of service-oriented employees with great attitudes! We recognize the importance of investing in our employees and offer an excellent benefits package.

• Credit Union Membership
• Health, Dental, Vision, Voluntary Life Insurance, and Critical Illness
• Paid Time Off
• Paid Holidays & Birthday
• Bereavement Pay
• 401(k) Retirement Plan
• Tuition Reimbursement
• Clothing Allowance

Responsibilities:

Receives members in person and by telephone, provides general Credit Union information, and assists members with the completion of financial transactions. Cross-sells Credit Union services; at close of business balances and summarizes daily activity; performs related duties and adheres to all Credit Union and Government Regulations and Policies. Performs a variety of member service functions including opening and closing new and existing savings and checking accounts and certificates. Ensure that members are promptly and professionally served. This position requires the willingness and ability to build member relationships by actively uncovering needs and suggesting credit union products and services.