Member Service & Banking Specialist

Navy Federal Credit Union; Gainesville (FL); On-site; USD 21,000 - 28,000; Part time

Job summary

Navy Federal Credit Union in Gainesville is seeking team members to provide members and prospective members with the full range of banking products and services, including checking, savings, certificates, IRA, and lending solutions. This role supports operations under supervision while building independence.

Candidates should build relationships, work across departments, and adapt to a dynamic environment, with emphasis on service, accuracy, and sound judgment.

Qualifications

• Strong interpersonal skills to connect with members.
• Research, analytical and problem-solving abilities.
• Experience working independently and in a team.
• Ability to stay composed in a high-production environment.
• Navigate multiple banking systems efficiently.
• Exercise sound judgment and informed decision-making.
• Adapt to change in a dynamic workplace.
• Effective verbal and written communication with members and colleagues.

Responsibilities

• Provide members and prospective members the full range of Navy Federal Credit Union products and services.
• Perform moderately complex platform banking functions under supervision while developing independence.

Skills

Relationship building

Research & analytical skills

Independent & team work

Stays composed under pressure

Navigate multiple systems

Sound judgment & decisions

Adapt to change

Verbal & written communication

Job description

Navy Federal Credit Union in Gainesville is seeking team members to provide members and prospective members with the full range of banking products and services, including checking, savings, certificates, IRA, and lending solutions. This role supports operations under supervision while building independence.

Candidates should build relationships, work across departments, and adapt to a dynamic environment, with emphasis on service, accuracy, and sound judgment.