Member & Resource Center - Facilities Security Coordinator 171-2008

CommunityCare HMO Inc.; Tulsa (OK); On-site; USD 38,000 - 52,000; Full time

Job summary

CommunityCare HMO Inc. is seeking a Facilities Security Coordinator to help maintain a safe, secure environment at the Member & Resource Center in Tulsa. You will be the visible security presence, assist the public and employees, and oversee incidents.

You will monitor reception, operate access controls, respond to security events, and coordinate with management to ensure spaces and events run safely and smoothly.

Qualifications

• Ability to monitor and observe surroundings to identify security concerns.
• Ability to assess situations quickly, remain calm under pressure, and exercise sound judgment.
• Ability to work independently and in a team.
• Must lift/move up to 50 pounds and perform physical activities throughout the day.
• Maintain professionalism and confidentiality in communications with employees, visitors, vendors, and the public.
• Fluent in English (written and spoken).
• Successful completion of Health Care Sanctions background check.

Responsibilities

• Provide excellent customer service and ensure security and safety of all employees and visitors at CommunityCare.
• Monitor reception area, assist guests with check-in/check-out, respond to inquiries, provide directions.
• Maintain lobby areas in a professional, organized, and welcoming manner.
• Monitor security cameras, alarms, and access control systems; report unusual activity.
• Respond to emergencies and disturbances; contact emergency services when needed.
• Conduct routine security rounds and inspect entrances, exits, common areas and parking lots.
• Serve as primary contact for after-hours emergencies.
• Assist with setup, configuration, and breakdown of rooms for programs, meetings, rentals, and events.
• Receive, sort, and distribute mail, packages, and deliveries.
• Perform other duties as required.

Skills

Customer service

Security monitoring

Emergency response

Teamwork

English fluency

Education

High School Diploma or equivalent

C.L.E.E.T Certified

CPR/First Aid training preferred

Job description

Job Summary

The Facilities Security Coordinator is responsible for ensuring a safe and secure work environment for employees and guests at the CommunityCare Member & Resource Center. The Facilities Security Coordinator will serve as a visible security presence and check point, interact directly with the public and employees, provide assistance, monitor facilities, and report and oversee security incidents. Position reports to the Manager of the Member & Resource Center.

Job Summary

The Facilities Security Coordinator is responsible for ensuring a safe and secure work environment for employees and guests at the CommunityCare Member & Resource Center. The Facilities Security Coordinator will serve as a visible security presence and check point, interact directly with the public and employees, provide assistance, monitor facilities, and report and oversee security incidents. Position reports to the Manager of the Member & Resource Center.

Key Responsibilities

• Provide excellent customer service and ensure the security and safety of all employees and visitors while at CommunityCare.
• Monitor the reception area and assist guests with check-in and check-out, respond to inquiries, and provide directions and general information.
• Maintain reception and lobby areas in a professional, organized, and welcoming manner.
• Monitor security cameras, alarms, and access control systems and report unusual or suspicious activity.
• Respond appropriately to emergencies, disturbances, and security events, contact emergency services when necessary.
• Conduct routine security rounds and inspect entrances, exits, common areas and parking lots for safety and security concerns.
• Serve as the primary point of contact for after-hours emergencies.
• Assist with the setup, configuration, and breakdown of rooms and facilities for programs, meetings, rentals, and special events, including arranging furniture, equipment, and supplies according to event specifications and returning spaces to their standard configuration upon completion.
• Receive, sort, and distribute mail, packages, and deliveries.
• Perform other job-related duties as required or assigned.

Qualifications

• Demonstrated ability to effectively monitor and observe surroundings to identify and respond to potential security concerns.
• Ability to assess situations quickly, remain calm under pressure, respond effectively during emergency or high-stress situations, and exercise sound judgment when making decisions.
• Ability to work effectively both independently and as a collaborative member of a team.
• Must be capable of lifting and moving up to 50 pounds and performing physical activities such as walking, standing, bending, pushing, pulling, and carrying items throughout the workday.
• Ability to maintain professionalism and confidentiality while exercising discretion in communications and interactions with employees, visitors, vendors, and the public.
• Ability to converse and write fluently in English.
• Successful completion of Health Care Sanctions background check.

Education/Experience

• High School Diploma or equivalency.
• A minimum of five years of security experience.
• C.L.E.E.T Certified.
• CPR/First Aid training preferred.

CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin