Bilingual Financial Services Officer - Spanish Preferred

ORNL Federal Credit Union; Oak Ridge (TN); On-site; USD 36,000 - 54,000; Full time

Job summary

ORNL Federal Credit Union in Oak Ridge, TN is seeking a Financial Services Officer to deliver exceptional member service and comprehensive financial solutions. The role involves assisting with deposits, loans, IRAs, and other credit union products, while ensuring compliance and security.

The FSO will engage members in meaningful conversations to assess borrowing needs, guide loan applications, and promote solutions that deepen relationships.

Qualifications

• Minimum 1 year of customer service and/or sales experience.
• Minimum 1 year of lending experience preferred.
• Minimum 1 year of financial services experience preferred.

Responsibilities

• Provide high-level member service and build relationships.
• Assist with consumer and commercial accounts opening, maintenance, and closure.
• Guide members through loan applications and explain terms.
• Ensure accurate documentation and regulatory compliance.
• Protect member privacy and report security risks.

Skills

Customer service

Sales experience

Lending

Education

High School Diploma or GED

Job description

ORNL Federal Credit Union in Oak Ridge, TN is seeking a Financial Services Officer to deliver exceptional member service and comprehensive financial solutions. The role involves assisting with deposits, loans, IRAs, and other credit union products, while ensuring compliance and security.

The FSO will engage members in meaningful conversations to assess borrowing needs, guide loan applications, and promote solutions that deepen relationships.