Member Relationship Representative

Northland Area Federal Credit Union; Mills Township (MI); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Incentive pay

Annual bonuses

Paid training

Real advancement opportunities

Amazing benefits package

Job summary

Northland Area Federal Credit Union is seeking a Full Time Member Relationship Representative at our Skidway location to deliver outstanding service, handle daily financial transactions with accuracy, and promote products that help our members thrive. You should love helping people, pay attention to detail, and bring warmth and professionalism to every interaction.

Prior credit union, financial institution, cash handling, or customer service experience is a bonus.

Qualifications

• Must possess and maintain a valid driver's license.
• Previous credit union or financial institution experience is preferred.
• Experience in cash handling and sales is a plus.

Responsibilities

• Serve as the face of the credit union and deliver outstanding service.
• Handle daily financial transactions with accuracy.
• Meet member education and service goals.
• Promote a wide range of products to help members thrive.

Skills

Customer service

Sales

Cash handling

Job description

We are seeking candidates for a Full Time, Member Relationship Representative position at our Skidway location. Ready to turn everyday conversations into financial success stories? We're looking for someone who loves helping people and wants to grow with a team that truly values exceptional service.

What is The Role?

To be the face of our credit union! Deliver outstanding service, handle daily financial transactions with accuracy, meet member education and service goals, and promote a wide range of products that help our members thrive—all in a fast‑paced, people‑focused role.

You're Perfect If

• Love helping people solve problems
• Have an eye for detail
• Bring warmth and professionalism to every interaction
• Have customer service or financial experience (bonus points!)

Why You'll Love It Here

• Member Education goals that actually make sense
• Incentive pay + annual bonuses + paid training
• Real advancement opportunities
• Amazing benefits package

Qualifications

Must possess and maintain a valid driver’s license + previous credit union, financial institution, cash handling, customer service, sales or related experience preferred.

Ready to make banking better? Your members are waiting!

Equal Opportunity Employer