Member Relationship Advisor: Financial Wellness & Member Care

Fort Knox Federal Credit Union; Bowling Green (KY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Pension

Health/Dental/Vision insurance

Paid time off

Paid holidays

Life insurance

Disability insurance

401(k) with matching

Tuition reimbursement

HSA/FSA

Job summary

Abound Credit Union in Bowling Green, KY is seeking a motivated member services professional to support daily member needs, open accounts, and process loans. You will promote financial products and assist with service challenges.

The role emphasizes teamwork, professional appearance, and strong customer service. Prior banking experience is a plus, with a supportive, learning-driven culture and opportunities to grow within the credit union.

Qualifications

• High school diploma or equivalent required.
• Ability to effectively communicate Credit Union products and services.
• Self-motivated and enthusiastic with team support.
• Maintain a professional, friendly demeanor.
• Professional appearance required.
• Proficient with computers, calculators, and copiers.
• Customer service experience a plus.
• Knowledge of financial basics is helpful.

Responsibilities

• Promote Credit Union products and services based on member needs.
• Open member accounts, resolve issues, and handle daily needs.
• Provide loan processing, closing, and disbursal services.
• Meet monthly goals.

Skills

Communication skills

Customer service

Teamwork

Professionalism

Computer literacy

Enthusiastic attitude

Self-motivated

Education

High school diploma

Finance courses

Tools

Calculator

Copier

Job description

Abound Credit Union in Bowling Green, KY is seeking a motivated member services professional to support daily member needs, open accounts, and process loans. You will promote financial products and assist with service challenges.

The role emphasizes teamwork, professional appearance, and strong customer service. Prior banking experience is a plus, with a supportive, learning-driven culture and opportunities to grow within the credit union.