Member Relationship Advisor

Fort Knox Federal Credit Union; Bowling Green (KY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Pension

Health/Dental/Vision insurance

Paid time off

Paid holidays

Life insurance

Disability insurance

401(k) with matching

Tuition reimbursement

HSA/FSA

Job summary

Abound Credit Union in Bowling Green, KY is seeking a motivated member services professional to support daily member needs, open accounts, and process loans. You will promote financial products and assist with service challenges.

The role emphasizes teamwork, professional appearance, and strong customer service. Prior banking experience is a plus, with a supportive, learning-driven culture and opportunities to grow within the credit union.

Qualifications

• High school diploma or equivalent required.
• Ability to effectively communicate Credit Union products and services.
• Self-motivated and enthusiastic with team support.
• Maintain a professional, friendly demeanor.
• Professional appearance required.
• Proficient with computers, calculators, and copiers.
• Customer service experience a plus.
• Knowledge of financial basics is helpful.

Responsibilities

• Promote Credit Union products and services based on member needs.
• Open member accounts, resolve issues, and handle daily needs.
• Provide loan processing, closing, and disbursal services.
• Meet monthly goals.

Skills

Communication skills

Customer service

Teamwork

Professionalism

Computer literacy

Enthusiastic attitude

Self-motivated

Education

High school diploma

Finance courses

Tools

Calculator

Copier

Job description

Career Opportunities with Abound Credit Union

A great place to work.

Careers at Abound Credit Union

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Current job opportunities are posted here as they become available.

Are you ready to join a team that is committed to hardworking Kentuckians?

If so, Abound Credit Union might be the place for you!

We are driven by our selfless dedication to members and community. We create a connected, learning-driven, and fun environment that fuels our passion to inspire financial wellness. We do that by sharing our knowledge, strength, and accessibility to provide market-leading value that makes more possible for our members.

Here at Abound Credit Union, culture is a big deal. We roll up our sleeves each day to make this an awesome place to work. We want to bring great things to our communities, be awesome to each other, ready for whatever comes our way, and are hungry to learn and grow as people and professionals. Our best is built from the inside out.

Abound Credit Union is now hiring friendly, enthusiastic, and just overall awesome personalities to serve as a resource for our member’s financial needs.

What You’ll Do:

• Promote Credit Union products and services based on member needs.
• Open member accounts, resolve issues, and handle the member’s daily needs.
• Provide loan processing, closing, and disbursal services to members.
• Meet monthly goals.

Full job description will be provided if you are selected for an interview.

What We Need:

• Minimum of a high school diploma or equivalent.
• Ability to effectively communicate Credit Union products and services.
• Self-motivated and enthusiastic with a willingness to support others on your team.
• Maintain a professional and friendly demeanor.
• Maintain a professional appearance.
• Ability to proficiently operate a computer, calculator, and copier.
• Customer service experience and specialized financial courses a plus!
• Pension
• Health, Dental, Vision and Other Insurance Coverage
• Paid Personal Time Off
• Paid Holidays
• Life Insurance
• Short and Long-Term Disability
• 401(k) with matching funds
• Tuition Reimbursement
• HSA, FSA, and Dependent Care Spending Accounts