Member & Parent Experience Coordinator

Boys & Girls Clubs of Acadiana; New Iberia (LA); On-site; USD 28,000 - 36,000; Full time

Job summary

Boys & Girls Clubs of Acadiana is seeking a Member and Parent Coordinator to manage front desk operations, enroll members, track attendance, collect fees, and assist with reports. The role supports parents, members, volunteers, and staff in a welcoming, organized environment.

The coordinator will keep member data current in the My Club Hub system, coordinate with staff on allergies or behavioral notes, and help with outreach and club activities.

Qualifications

• Must have a High School Diploma or equivalent.
• Two years’ related experience working with youth/family-oriented agencies.
• Excellent interpersonal, organizational and communication skills.
• Proficient in Microsoft Office and database management.
• Willingness to learn and use My Club Hub system.

Responsibilities

• Manage all front desk operations and enrollment processes.
• Greet members, parents, volunteers and staff warmly.
• Update registrations and Club programs in the My Club Hub system.
• Record attendance and collect/track fee payments.
• Assist with reporting and cash reconciliation for club administration.
• Communicate program information and events to members and families.
• Support safety, emergency procedures and program logistics.

Education

High School Diploma or equivalent

Tools

Microsoft Office

Database management

My Club Hub

Job description

Boys & Girls Clubs of Acadiana is seeking a Member and Parent Coordinator to manage front desk operations, enroll members, track attendance, collect fees, and assist with reports. The role supports parents, members, volunteers, and staff in a welcoming, organized environment.

The coordinator will keep member data current in the My Club Hub system, coordinate with staff on allergies or behavioral notes, and help with outreach and club activities.