Member-Obsessed Personal Banker

University Federal Credit Union; Georgetown (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

University Federal Credit Union in Georgetown, TX seeks a Personal Banker to deliver exceptional Member service, process transactions accurately, and resolve account‑related issues of moderate complexity. You will engage with Members to identify financial needs and offer solutions that support their goals, while contributing to community events and branch operations.

You will work within UFCU values to ensure a positive experience for Members, maintain compliance, and partner with colleagues to

Qualifications

• Minimum 6 months of experience in customer service
• Ability to work in a team environment
• Strong interpersonal skills and professionalism

Responsibilities

• Provide prompt, courteous service and resolve member needs
• Open consumer deposit accounts and Certificates of Deposit
• Process loan applications and financial transactions
• Read and review credit reports with members
• Refer members to internal partners as appropriate

Skills

Customer service

Communication

Teamwork

Problem solving

Attention to detail

Time management

Education

High School Diploma or GED

Job description

University Federal Credit Union in Georgetown, TX seeks a Personal Banker to deliver exceptional Member service, process transactions accurately, and resolve account‑related issues of moderate complexity. You will engage with Members to identify financial needs and offer solutions that support their goals, while contributing to community events and branch operations.

You will work within UFCU values to ensure a positive experience for Members, maintain compliance, and partner with colleagues to