Member & Guest Experience Specialist

The Salvation Army USA Central Territory; Omaha (NE); On-site; USD 30,000 - 40,000; Full time

Job summary

The Salvation Army USA Central Territory is seeking a Member & Guest Services Attendant at the Omaha Kroc Center. This role focuses on delivering exceptional customer service and supporting administrative operations at the Welcome Desk. You will assist members and guests with program inquiries, manage information systems, and collaborate with your team to create a welcoming environment.

A high school diploma or GED is preferred alongside strong communication skills, English proficiency, and the ability to handle multiple tasks effectively. Join a passionate team dedicated to serving the community.

Qualifications

• Experience in customer service or administrative support preferred.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience handling phone systems and providing customer support preferred.

Responsibilities

• Provide excellent customer service at the Welcome Desk.
• Accurately maintain member and guest information.
• Assist with administrative tasks and ensure smooth operations.

Skills

Strong communication skills

English proficiency

Proficiency in Microsoft Office

Strong data entry skills

Problem-solving skills

Education

High school diploma or GED

Tools

Microsoft Office

membership software systems

Job description

The Salvation Army USA Central Territory is seeking a Member & Guest Services Attendant at the Omaha Kroc Center. This role focuses on delivering exceptional customer service and supporting administrative operations at the Welcome Desk. You will assist members and guests with program inquiries, manage information systems, and collaborate with your team to create a welcoming environment.

A high school diploma or GED is preferred alongside strong communication skills, English proficiency, and the ability to handle multiple tasks effectively. Join a passionate team dedicated to serving the community.