Member Growth & Relationship Specialist

FRANKLIN MINT GROUP; Glen Mills (Delaware County); On-site; USD 26,188 - 35,445; Full time

Benefits offered by this job

Competitive salary

Team-based incentives and performance bonuses

Generous paid time off

Medical, dental, and vision plans

401K with employer contribution and match

Paid family leave

Tuition reimbursement

Employee assistance programs

Pet insurance

Job summary

FRANKLIN MINT GROUP seeks a full-time position at their Glen Mills Branch. You will contribute to generating new accounts and maintaining relationships with existing members, ensuring their financial needs are met.

Qualified candidates will hold a High School Diploma and have at least two years of retail experience. This role involves processing transactions, community engagement, and cross-selling products.

Various benefits, including competitive salary and paid time off, are offered.

Qualifications

• High School Diploma or GED required.
• 2 years demonstrated ability to succeed in a retail environment required.

Responsibilities

• Contributes to generation of new business to assist in reaching established production and profitability goals.
• Provides ongoing relationship servicing with current members to maintain goodwill and gain additional business.
• Processes member transactions accurately and efficiently.
• Responds to member inquiries and requests.
• Cross-sells credit union products and services to members.
• Examines documents for endorsement and negotiability.
• Balances daily transactions and verifies cash totals.
• Opens and closes basic savings and checking accounts.
• Participates in and supports branch and community events.

Skills

Customer / Member Service

Interpersonal / Team Player

Presentation Skills

Motivated / Works Independently

Sales / Negotiation Skills

Organizational Skills

Detail Oriented

Verbal / Written Skills

Prioritizes / Multi-task

Education

High School Diploma or GED

Job description

FRANKLIN MINT GROUP seeks a full-time position at their Glen Mills Branch. You will contribute to generating new accounts and maintaining relationships with existing members, ensuring their financial needs are met.

Qualified candidates will hold a High School Diploma and have at least two years of retail experience. This role involves processing transactions, community engagement, and cross-selling products.

Various benefits, including competitive salary and paid time off, are offered.