Member Growth & Engagement Specialist

Knoxville-Tva-Employees-Credit-Union; Knoxville (TN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

PTO Leave

401k match

Life & Disability

Bonus potential

Paid holidays

Training opportunities

Incentive pay

Community service

Job summary

Knoxville TVA Employees Credit Union in Knoxville, TN is seeking a service-oriented professional to join our team as a customer service/loan specialist.

As a full-time member, you will initiate member contact, promote financial products, process loans, and ensure timely follow-up while upholding credit union policies. We offer employer-paid health/dental, 401(k) with match, PTO, and opportunities for advancement.

Qualifications

• High school diploma or GED required.
• Lending and cross-selling experience preferred.
• Excellent communication and member service skills.

Responsibilities

• Initiate and maintain contact with current and potential members via phone, letters, emails, and mail.
• Explain and promote Credit Union products and services.
• Respond to member needs promptly and professionally.
• Process loans within policy guidelines and timelines.
• Cross-sell products to meet member needs.

Skills

Lending

Cross-selling

Education

High School Diploma or GED

Job description

Knoxville TVA Employees Credit Union in Knoxville, TN is seeking a service-oriented professional to join our team as a customer service/loan specialist.

As a full-time member, you will initiate member contact, promote financial products, process loans, and ensure timely follow-up while upholding credit union policies. We offer employer-paid health/dental, 401(k) with match, PTO, and opportunities for advancement.