Member-Focused Personal Lending Associate

Schoolsfirst-Federal-Credit-Union; Riverside (CA); On-site; USD 29,000 - 40,000; Full time

Job summary

SchoolsFirst FCU in Riverside, CA is hiring a Consumer Loan Service Delivery Representative to assist Members with loan needs over the phone, process applications, gather documents, and provide informed recommendations.

You will deliver world-class personal service, fund loans and credit cards, coordinate with other departments, and ensure accurate, timely decisions while maintaining confidentiality and compliance. This full-time role typically requires 40 hours per week.

Qualifications

• High School Diploma or GED required.
• Less than 1 year of prior related experience required.
• Excellent oral and written communication skills.

Responsibilities

• Provide world-class personal service to Members by phone.
• Process consumer lending transactions and loan applications.
• Gather documents and communicate loan decisions to Members.
• Fund loans and credit cards and coordinate with other departments.

Skills

Customer service

Phone support

Lending knowledge

Education

High School Diploma or GED

Job description

SchoolsFirst FCU in Riverside, CA is hiring a Consumer Loan Service Delivery Representative to assist Members with loan needs over the phone, process applications, gather documents, and provide informed recommendations.

You will deliver world-class personal service, fund loans and credit cards, coordinate with other departments, and ensure accurate, timely decisions while maintaining confidentiality and compliance. This full-time role typically requires 40 hours per week.