Consumer Loan Support & Funding Specialist

SchoolsFirst Federal Credit Union; Riverside (CA); On-site; USD 58,168,000 - 84,428,000; Full time

Job summary

SchoolsFirst FCU in Riverside, CA is seeking a Consumer Loan Service Delivery Representative to serve the Membership by providing World Class Personal Service. The role mainly handles consumer lending transactions over the phone, submits loan applications for decisions, gathers documents, and offers lending information and recommendations.

Responsibilities include processing loan requests, presenting decisions to Members, collecting required documents, funding personal loans and credit cards,

Qualifications

• High School Diploma or GED required.
• Less than 1 year of prior related experience required.
• Strong communication and customer service skills required.

Responsibilities

• Provide world-class personal service to Members by handling consumer lending transactions over the phone.
• Submit loan applications for decisions and gather required documents.
• Explain loan options and terms, and provide information and recommendations to Members.
• Process funding for personal loans and credit cards and coordinate with relevant departments.

Skills

Communication skills

Active listening

Attention to detail

Data entry

Phone etiquette

Education

High School Diploma or GED

Job description

SchoolsFirst FCU in Riverside, CA is seeking a Consumer Loan Service Delivery Representative to serve the Membership by providing World Class Personal Service. The role mainly handles consumer lending transactions over the phone, submits loan applications for decisions, gathers documents, and offers lending information and recommendations.

Responsibilities include processing loan requests, presenting decisions to Members, collecting required documents, funding personal loans and credit cards,