Member-Focused Loss Mitigation & Recovery Specialist

Dutch Point Credit Union; Wethersfield (CT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Opportunities for professional development

Free parking

Collaborative team environment

Job summary

A financial institution in Wethersfield is seeking a Loss Mitigation & Recovery Specialist. In this entry-level position, you will support members facing financial hardship and help safeguard the credit union's financial strength. Your role involves evaluating borrower financials, assisting with various repayment options, and maintaining accurate records. The ideal candidate will have excellent communication skills, empathy, and a strong desire to learn. A collaborative team environment and opportunities for growth are offered.

Qualifications

• Experience in banking, lending, or financial services is helpful, but a strong drive to learn and help others is more important.
• Excellent communication and interpersonal skills with a member-first approach.
• Strong analytical and organizational skills with attention to detail.

Responsibilities

• Review borrower financials to evaluate hardship situations and eligibility for loss mitigation programs.
• Assist with mortgage modifications, repayment plans, short sales, and forbearance agreements.
• Communicate with members to collect documentation and guide them through the process.

Skills

Communication skills

Empathy

Analytical skills

Organizational skills

Team collaboration

Proficiency in Microsoft Office

Job description

A financial institution in Wethersfield is seeking a Loss Mitigation & Recovery Specialist. In this entry-level position, you will support members facing financial hardship and help safeguard the credit union's financial strength. Your role involves evaluating borrower financials, assisting with various repayment options, and maintaining accurate records. The ideal candidate will have excellent communication skills, empathy, and a strong desire to learn. A collaborative team environment and opportunities for growth are offered.