Member-First Loan Officer & Service Champion

S.C. State Credit Union; Columbia (SC); On-site; USD 42,000 - 52,000; Full time

Job summary

SC State Credit Union is seeking a Customer Service & Loan Officer to help members achieve their financial goals. You will process loan applications, provide account information, resolve inquiries, and build lasting relationships with members in a customer-centric environment.

Ideal candidates demonstrate strong communication, active listening, and attention to detail. Ahelpful team player with a customer-focused mindset will thrive in this role as you support the community through thoughtful

Qualifications

• Customer service and lending experience is required.
• Strong communication and interpersonal skills are essential.
• Active listening and empathy help tailor financial solutions.

Responsibilities

• Assist members with financial needs and loan applications.
• Provide accurate account information and resolve inquiries.
• Engage with members to understand goals and recommend products/services.
• Maintain accurate records and ensure regulatory compliance.
• Handle member transactions promptly and accurately.

Skills

Customer service

Communication

Interpersonal skills

Active listening

Attention to detail

Team player

Job description

SC State Credit Union is seeking a Customer Service & Loan Officer to help members achieve their financial goals. You will process loan applications, provide account information, resolve inquiries, and build lasting relationships with members in a customer-centric environment.

Ideal candidates demonstrate strong communication, active listening, and attention to detail. Ahelpful team player with a customer-focused mindset will thrive in this role as you support the community through thoughtful