Member-First Financial Services Pro

North Star Community Credit Union; Rugby (ND); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Training and development opportunities

Community involvement

Supportive culture

Job summary

North Star Community Credit Union in Devils Lake is seeking a Financial Services Officer to provide member-focused service and help guide financial solutions. You will balance everyday banking with relationship building, ensuring accurate transactions and compliant processes.

The role emphasizes community engagement, teamwork, and ongoing development in financial services and lending, within a supportive culture that values integrity and service.

Qualifications

• Experience in credit unions, retail, customer service, or financial services preferred.
• Strong communication skills with a genuine passion for helping people.
• Ability to multitask in a fast-paced, member-focused environment.
• High attention to detail, accuracy, and accountability.
• Basic knowledge of financial products, lending, or account services (or willingness to learn).
• Professional, dependable, and team-oriented mindset.

Responsibilities

• Deliver Exceptional Member Service: assist with deposits, withdrawals, and loan payments; provide friendly, accurate service; open and maintain accounts.
• Support Lending & Financial Solutions: assist with consumer lending, guide through loan applications, explain products.
• Strengthen Member Relationships: identify needs and recommend financial solutions; build trust and deliver meaningful conversations.
• Support Branch Operations & Accuracy: ensure daily transactions are accurate; maintain compliance; support a safe branch.
• Represent North Star in the Community: build relationships in Devils Lake with professionalism and care.

Skills

Experience in credit unions, retail, 1

Strong communication

Multitasking

Attention to detail

Financial products knowledge

Team-oriented mindset

Job description

North Star Community Credit Union in Devils Lake is seeking a Financial Services Officer to provide member-focused service and help guide financial solutions. You will balance everyday banking with relationship building, ensuring accurate transactions and compliant processes.

The role emphasizes community engagement, teamwork, and ongoing development in financial services and lending, within a supportive culture that values integrity and service.